Episode 193: Real World Telemetry

This week, Collins joins the pod to discuss Extension Attributes, scripting, and providing a white-glove experience for employees with Marcus & Charles.


  • Collins, IT Manager, Reverb


  • Marcus Ransom, Technical Delivery Manager, CompNow – @marcusransom
  • Charles Edge, CTO, Bootstrappers.mn – @cedge318


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One thought on “Episode 193: Real World Telemetry”

  1. Other than utilizing FreshService, are there any links that Collins can provide that give a little further input into their onboarding and offboarding process that may help other orgs in their own onboarding/offboarding process especially with everyone doing WFH?

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