Episode 76: AI as Helpdesk, with Spoke


Charles, Tom and Adam talk with Rajhans Samdani of Spoke, and learn how machine learning can be applied to your helpdesk and other support teams!

Your Hosts:

  • Tom Bridge, Partner at Technolutionary LLC [@tbridge]
  • Charles Edge, Director of Marketplace at Jamf, [@cedge318]
  • Adam Codega, IT Consultant [@adamcodega]




The Mac Admins Podcast is sponsored this week by Spoke

Click through for a free 30-day trial!

Links & Notes


Machine Learning at AWS

Machine Learning at GCS

The Hitchhiker’s Guide to Machine Learning in Python


Patreon Sponsors

The Mac Admins Podcast has launched a Patreon Campaign! Our patrons this month include Weldon Dodd of Rewind Technology, Christopher Collins, Martin Neumann, Patrick Gallagher, Reid Blondell, Bart Reardon, Damien Barrett, Rick Heil, and our first even patron, Joe Mielke. Thanks everyone!

Community Calendar, Sponsored by Watchman Monitoring

Conference Sites

Brainstorm Sandusky May 6-8, 2018
MacDevOps YVR in Vancouver, June 7-8, 2018
X World in Sydney Australia, June 27-29, 2018
Penn State University Mac Admins in State College, PA July 10th-13th

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